Privacy policy

Last updated: 13 June 2026

Your photos are yours. Images you upload are used only to create your compliant photo, are processed automatically, and are deleted within 24 hours. We do not sell your data and we do not use your photos to train any model.

1. Who is responsible

The controller responsible for processing your data under the General Data Protection Regulation (GDPR) is:

Sven Perlberg
Lydia-Rabinowitsch-Straße 8
10557 Berlin, Germany
Email: help@onepassphoto.com

2. What we process and why

• Photos you upload, to create and check your compliant document photo. Processing is automated; no one views your photo unless you contact us for support. Legal basis: performance of our contract with you (Art. 6(1)(b) GDPR).
• Order and payment data (such as your name, email, and payment confirmation), to process your purchase, send your receipt, and meet accounting and tax duties. Legal basis: Art. 6(1)(b) and Art. 6(1)(c) GDPR.
• Basic technical data (such as IP address, browser, and device type), to operate the site securely. Legal basis: our legitimate interest in a working, secure service (Art. 6(1)(f) GDPR).

3. Your photos

Uploaded images and the photos we generate are stored only as long as needed to deliver your result and are automatically deleted within 24 hours. We do not sell your photos, share them for advertising, or use them to train artificial intelligence or any other model.

4. Payments

Payments are handled by Stripe. We do not store your full card details. Stripe processes your payment data to complete the transaction and may transfer data to the United States under the appropriate safeguards (EU Standard Contractual Clauses). See Stripe's privacy policy at stripe.com/privacy.

5. Printed photos

If you order prints, your name and shipping address are shared with our printing and fulfilment partner solely to produce and deliver your order.

6. Cookies

We use only the cookies necessary to run the site and the checkout. We do not use third-party advertising or cross-site tracking cookies.

7. How long we keep data

Photos are deleted within 24 hours. Order and invoice records are kept for as long as required by German commercial and tax law.

8. Your rights

You have the right to access, correct, delete, restrict, or port your personal data, and to object to processing. Where processing is based on consent, you may withdraw it at any time. To exercise any of these rights, email help@onepassphoto.com.

You also have the right to lodge a complaint with a data protection authority, for example the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit).

9. International users

The service is available to users outside the European Union. Where data is transferred to processors outside the EU, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.

10. Changes and contact

We may update this policy as the service evolves. For any question about your data, email help@onepassphoto.com.